IT RECRUITMENT FOR LEVEL 3 TECHNICAL SUPPORT

Technical Skills:

- At least 5 years experience providing technical support
- Must be a graduate of Computer Science /IT
- Advanced knowledge of Windows operating systems; Both servers and Desktops
- Working knowledge of networks and network administration
- Working knowledge in hardware and software installation
- Highly proficient in English
- Highly intuitive and efficient at resolving complex, difficult issues
- Willing to work on night shift, during weekends and holidays, and work overtime.
- Ability to read, analyze, interpret and apply general technical instructions and procedures.
- Strong customer-service skills with demonstrated ability to effectively interact with technical and non-technical end users in a pleasant, cooperative, and helpful manner.
- Strong communication skills in order to communicate effectively in user-friendly terms, both verbally and in writing.
- Ability to be a team player with effective interpersonal skills.
- Demonstrated ability to solve problems and work independently.

Requirements:

- Strong Systems Administration skills with Windows 2003-2012 Servers, Windows XP, Vista and Windows 7, 8, and 10 Editions
- Microsoft Office Suite (Word; Excel; Outlook; Powerpoint) support skills
- Strong networking knowledge (subnets, firewall concepts, ports, switches, routing and TCP/IP)
- Experience supporting Enterprise Anti-Virus solutions (Trend Micro, Symantec, Panda Software, Sophos, BitDefender, etc.)
- Experience supporting Enterprise Backup solutions (ARCserve D2D, Acronis, StorageCraft, Backup Exec, NTBackup, etc.)
- Experience supporting Enterprise Remote Control solutions (Terminal Services, VNC, TeamViewer, etc.)
- Microsoft Patch Management

Desirable:

- Major Industry Certification (MCSE, VCP, CCNA, CNE, RHSE)
- Linux
- Cisco Devices. Firewall; Switches; WiFi Access Point (Meraki)
- Veeam Backup
- Exchange Servers
- SQL Servers
- N-Central N-able Software
- Connectwise Mangement Software

Salary is 40K per month + Bonuses

Shift is supporting UK Financial Companies covering the whole week from UK local time 7PM to 7AM (12 hours shifts); between 2 engineers rota basis

How to Apply?
All resumes (preferably with your latest photo & info) must be submitted as e-mail attachments in MS WORD, PDF FORMAT to [email protected]. When applying, please refer to the particular position in the subject line of your message.

Thank you,

N2N Systems
Unit 2B6, Philexcel Business Park
M.A. Roxas Highway, Clark Freeport Zone,
Clarkfield, Pampanga 2023

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