CALL CENTER EXECUTIVES - IT HELPDESK/SERVICE DESK GHSKMG

Email: [email protected]
To inquire text: 0977-835-1396
For faster processing look for Ms. Aubrey
Office Hours: 9:00 am - 5:00 pm Monday to Friday


Qualifications:

? Must be at least College Graduate
? No experience necessary but a welcome advantage!
? Must be able to speak in English
? Good communication and written skills
? Good problem – solving skills and focus on quality
? Computer literate
? Must be able to type at least 25 words per minute
? Must be flexible with working hours

Job Description:

? Managing incoming calls and customer service inquiries
? Identifying and assessing customers’ needs to achieve satisfaction
? Resolve service problems by clarifying the customer’s complaint via phone, email, or social media
? Provide appropriate solutions and alternatives, follow up to ensure resolution
? Keeping records of customer interactions, transactions, comments and complaints


Looking for a job? Let us help you get a HEADSTART on your career!
WALK-IN AND APPLY!

? You can drop by to our office from Monday to Friday 9:00 AM to 5:00 PM. Interested friends of yours are welcome to apply and get hired together. Just bring 3 copies of resume, valid id and look for Ms. Aubrey as your contact person to prioritize your application.
? Company Address: 20th Floor, Unit 2004, 139 Corporate Center, 139 Valero St., Salcedo Village, Makati City, Philippines